Frequently Asked Questions
Everything you need to know about your daily brew.
How long will it take for my coffee to arrive?
We roast our beans in small batches to ensure freshness. Orders are typically processed within 24 hours and delivered via standard shipping within 3-5 business days.
Are your coffee beans ethically sourced?
Absolutely. A1 Coffee partners directly with sustainable farms to ensure fair wages for growers and environmentally friendly harvesting practices.
Do you offer pre-ground coffee or only whole beans?
We offer both! You can select your preferred grind size—from coarse for French Press to fine for Espresso—directly on the product page before adding it to your cart.
What is your return policy for food products?
Due to the perishable nature of coffee, we cannot accept returns on opened bags. However, if there is an issue with your order or you are unsatisfied, please contact us within 14 days for a replacement or store credit.
How should I store my coffee to keep it fresh?
We recommend storing your coffee in a cool, dark place inside an airtight container. Avoid refrigeration or freezing, as moisture can compromise the flavor profile.
Do you offer subscription discounts?
Yes! When you sign up for a recurring coffee subscription, you save 15% on every order and can customize your delivery frequency at any time.