Returns & Exchanges

At A1 Coffee, we want you to be completely satisfied with your brew. If our products do not meet your expectations, you may return unopened items within 30 days of delivery for a full refund.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team with your order number and details of the item you wish to return to receive a Return Authorization.

• 2.
  Prepare the Package

  Ensure that coffee beans, syrups, or equipment are in their original, unopened packaging to comply with food safety and hygiene standards.

• 3.
  Ship Items Back

  Securely pack your items and send them to our distribution center using the provided return label or a tracked courier service of your choice.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5 to 7 business days.